Design, branding and languages
Player controls, styling, branding, custom domains, and translation.
- How do I show or hide the video player controls?Hide all player controls, or choose which ones viewers see: time, seekbar, seeking, markers, rewind, fast forward, speed and the Genie button.
- How do I change the color and design of text interactions?Set default colors and roundness for text interactions in Design, then change the text color, background, size and alignment of one text interaction.
- How do I change the text alignment and design of interactions and overlays?Change text alignment and styling on one interaction, and set the design of questions, Lead Capture, Show Message and other overlays in Design.
- Can I change how my buttons look?Change button size, position, font size, border radius, transition and animation, and format button text with simple HTML in Mindstamp.
- How do I change button colors?Set default button text, background and border colors in Design, change the colors of one button, and apply a new button color to existing videos.
- How can I use HTML in a Mindstamp video?Format interaction text with HTML, add icons, and embed a form, map or scheduler with an iframe. See which HTML tags Mindstamp allows.
- How do I change my video thumbnail?Add or change the thumbnail in Design > Branding. Pick a frame, upload an image, or use your library, and turn off the looping preview so it shows.
- How do I remove Mindstamp branding from my videos?Core and higher plans can hide Mindstamp branding from share links and embeds. Pro and higher add a custom domain. See what each plan includes.
- How do I set up a custom domain for my video links?On Pro and higher plans, share videos from a subdomain of your own site. Add the domain, create one CNAME record, and verify DNS in Mindstamp.
- How do I translate an interactive video into another language?Translate buttons, questions and player text for free, or add a full AI audio dub. Share one link that plays in the viewer's language.
- How much does AI dubbing cost?Interactions-only translation is free. Full AI dubbing uses your plan's monthly minutes, then costs $1 per minute per language, rounded up.
Other topics
Getting started and account
Make your first interactive video, invite your team, and manage your login.
Videos and playback
Video sources, uploads, captions, transcripts, and playback problems.
Interactions and logic
Buttons, hotspots, questions, click actions, branching, variables, and lead capture.
Sharing and embedding
Share links, embeds, page speed, privacy controls, email, social, and offline use.
Training, LMS and certificates
SCORM, LMS delivery, completion tracking, skipping rules, and certificates.
Reporting and integrations
Per-viewer reports, exports, viewer identity, and the tools Mindstamp sends data to.
API, MCP and AI agents
API tokens, embed events, URL parameters, and connecting AI assistants.
Plans and billing
Trials, plan limits, upgrades, pauses, cancellation, refunds, and payment.
Security and privacy
Compliance, data storage, personal data, single sign-on, and accessibility.
Support
Still need an answer?
Send the video link and what you see, and the Mindstamp team will help.