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FAQ

Questions, answered.

The things teams ask before they start: hosting, data, accounts, LMS, pricing, and setup.

4.9/5Capterra

Can I try Mindstamp before I pay?

Yes. New organizations receive a 14-day free trial. A payment card is not required to start.

Do viewers need a Mindstamp account?

No. Viewers can open a share link or use an embedded video in their browser. Protected projects can require a password, approved domain, or account verification.

What counts as a video in the library?

Each source video in the account counts toward the plan limit. A video used as another branch also counts. Short clips played inside a main video use the asset library allowance.

What does Mindstamp report?

Mindstamp records watch activity, answers, clicks, branch paths, completion, and scores for each viewer. Teams can filter reports, export data, or send events to connected systems.

Can Mindstamp send results to an LMS?

Core and higher plans include SCORM 1.2 and SCORM 2004 export. Mindstamp can send completion and score data to an LMS through the supported package workflow.

Which plans remove Mindstamp branding?

Core and higher plans include unbranded share links and custom fonts. Pro and higher plans include a custom domain and custom landing page.

How do certificate templates work?

Core includes five certificate templates. Pro includes ten. Scale, Ultra, and Enterprise include fifteen. A certificate can include the viewer name, module, date, score, and your visual style.

Which plans include REST API access?

Pro, Scale, Ultra, and Enterprise plans include REST API access. The account owner creates API tokens in Mindstamp under Integrations.

Which integrations are available?

Core and higher plans include Google Analytics, Zapier, and view webhooks. Pro adds HubSpot, interaction webhooks, scheduled exports, and REST API access. Mindstamp sets up Shopify for each store on request, and Salesforce is quoted per account.

Where can I get help?

Use the Help Center and tutorials for setup guidance. Support options increase by plan, with priority support and live sessions on Pro and higher plans.

Where are the legal and privacy terms?

Read the Privacy Policy, Terms of Service, and Disclaimer.

The report

A report for every viewer

Most video tools count plays. Mindstamp shows what each person watched, answered, and did.

Standard video analytics

1,284 plays

A play count does not tell you who watched, what they chose, or what they did next.

Mindstamp viewer report1,284 viewers

Dana K.
Watched 96% · chose the pricing path · clicked Book a Demo at 3:05
Sarah M.
Answered 5 of 5 correctly · completed the training · certificate issued
J. Lee
Submitted an email at 0:48 · clicked View pricing at 0:51

+ 1,281 more viewers

Start here

Try it on a video you already have

Add the first interaction and see what it reports back.