Does Mindstamp integrate with HubSpot?
Yes. Mindstamp has an app in the HubSpot App Marketplace, on Pro and higher. Open Integrations, select Connect on the HubSpot card, and approve the app in HubSpot. The HubSpot user needs Super Admin or App Marketplace access. Then turn on Send Views or Send Interaction Events on each video, because the connection alone sends nothing. See HubSpot setup.
Which Mindstamp plan includes HubSpot?
Pro and higher. The connection, the video switches, and the HubSpot Field mapping in the editor all start on Pro. A Mindstamp trial includes HubSpot, so you can test it with your own contact first. See pricing.
Does the viewer have to give an email for HubSpot?
Yes. Mindstamp finds or creates the HubSpot contact by email, so a view without one cannot reach a contact. Ask for an email with lead capture, or add HubSpot contact tokens to the video link. If the viewer gives the email partway through, Mindstamp still links the earlier answers to it.
When does the data reach HubSpot?
After the view ends, which is when the video ends, the viewer reaches 100 percent, or 2 minutes pass with no activity. Allow for some delay after that. If HubSpot is busy or returns a server error, Mindstamp tries again up to five times over a few hours. Failed syncs show in the Some HubSpot data did not sync banner on the HubSpot page, with a Retry failed syncs button.
Which HubSpot plan do I need?
Professional or Enterprise only for workflows. Every HubSpot plan can create the custom properties and static lists that Mindstamp fills, and Free accounts can create 10 custom properties in total. With Professional or Enterprise, Mindstamp timeline events show as workflow triggers. HubSpot says Free accounts show only the last 30 days of timeline activity. For workflow ideas, read HubSpot workflows with interactive video.
How is Mindstamp different from HubSpot video?
HubSpot video tracks views, and Mindstamp adds questions inside the video. Video hosted in HubSpot shows views on contact timelines and can show a form or CTA before or after it plays. Mindstamp puts questions, buttons, and branching inside the video, then sends the answers you pick to the contact.