Help Center

How to Embed In-Video Features Using HTML Text

Take advantage of any HTML embed code to further transform your interactive video and customize it to fit the needs of your customers.

How to Embed Calendars Natively Into Your Interactive Videos

With Mindstamp, you can embed calendars directly into your interactive videos to create an end-to-end scheduling process.

How to Use Clickable Images on Your Videos

Mindstamp makes it easier than ever to maximize every second of screentime by breaking the “one size fits all” barrier of traditional video. By adding interactivity and personalization to your existing content, viewers become engaged and connected - instead of watching and forgetting.

How to Add Questions to Your Interactive Videos

Ask multiple choice, free response, Likert scale questions, date, drawing, rating, and other types of questions using Mindstamp: The Interactive Video Platform

How to use Clickable Video Hotspots on Mindstamp

Whether you’re trying to link to additional information or content from your video or encourage a viewer to put a product into their shopping cart with a shoppable video, the Hotspot interaction does the trick.

How to Use Clickable Video Buttons on Mindstamp

Learn how to drive actions within your videos by using buttons on Mindstamp

What does it mean to self-host videos on Mindstamp?

Learn how self-hosting your own video files works on Mindstamp

How to Use Google Analytics Integration with Mindstamp

Learn about Mindstamp's integration with Google Analytics, including installation, event tracking, and more

How to connect and send data to Zapier

Learn how to send data from Mindstamp videos to Zapier to connect with thousands of other apps!

Mindstamp Embed iFrame Events Guide

Learn about iframe events that Mindstamp embedded videos offer

How to Set Video Player Controls

Choose what controls show up on your video player, such as the seekbar, time, speed control, and more!

How to Incorporate Pause Functionality Into Your Videos

Steps on how to incorporate the pause functionality within your video to emphasize an element or confirm topic comprehension‍.

How to Gather Data from Videos to Determine Future Messaging

How to gather data from your videos to create video insights that allow for personalization and nurturing opportunities in your future outreach efforts.

How to embed Mindstamp Interactive Videos into Thinkific

Differentiate your Thinkific online courses by integrating Mindstamp interactive video content to improve online training and onboarding.

How to Add a CTA to the End of Video

Learn how to seal the deal with a strong call to action at the end of your video using Mindstamp's dynamic lead capture capabilities.

How To Add “Try it Again” Buttons Using Conditional Logic

With Mindstamp, easily add conditional logic to existing videos using buttons like "Try it Again" for truly customized and personalized video experience! Read on to learn how.

How to Add Images

In Mindstamp, you can add clickable images to your interactive videos. Here are 4 steps on how to add images to your interactive videos using Mindstamp.

How to Add a CTA to the Start of your Video

A customized CTA can be added to any Mindstamp interactive video to elevate your content to its full potential.

How to Use Text-Based Personalization: Variables In The URL

Add text-based personalization to your videos to grab your viewer’s attention and maximize engagement using URLs

How to view interactive video data analytics and reports

Learn how you can view your video data reports and begin leveraging your data to achieve more successful interactive video campaigns.

How To Use Interactive Video Branching

Interactive video branching allows viewers to choose their own viewing path for a more personalized video experience and higher engagement for your videos.

How to Add Text-Based Personalization: Viewer Info Capture

Add text-based personalization to your videos to grab your viewer’s attention and maximize engagement

How Can I Create A Video With Conditional Logic?

Create more engaging, customized content with conditional logic that allows you to implement action-based personalization elements into any of your videos.

How to Create A Video with Dynamic Personalized Navigation

Take video personalization to the next level by creating dynamic navigation that gives viewers a more personalized, engaging experience.

How Can I Edit a Video to Make it Interactive?

Add interactivity to your videos to create powerful messages that engage your audience and help move them down the sales funnel.

How Can I Include A Video Embed On My Website?

Embed videos directly on your website to easily provide information and engage your audience directly on your site.

How do I create a video with closed captions?

Adding closed captions to your video has several added benefits that can help you increase viewer completion rates and engagement.

How do I add a subscribe button to my video?

Adding a subscribe button to your video can help drive customer action and create lasting relationships. Learn how you can add one with Mindstamp.

Understanding the “change time” feature in Mindstamp

Using the “change time” feature, you can create a single-video branching experience, giving viewers control over what they want to see. Let's discuss how you can do this using Mindstamp’s interactive video platform.

What happens if go over my View Report limit?

We know how critical your Mindstamp videos are to your business, so as you approach the View Report limit for your plan, we will automatically notify you.

What does it mean to publish a video?

Once your video is complete, change it from unpublished to published to begin sharing it with your audience!

I'm getting a playback error. Why?

There are many reasons why you could be receiving a playback error. Check out this article to see what could be causing your issue & how to fix it.

Can I make my video autoplay?

With Mindstamp, you can easily alter your video settings so that autoplay is available on all of your videos.

Can I show or hide an interaction based on past viewer actions?

Conditional Logic allows you to show or hide an interaction based on actions taken by viewers. Learn how to achieve this on your next Mindstamp video.

Can I download my interaction data?

Your interaction data includes important info about your viewers, so we've made it easy for you to access this data and download reports as CSV format.

Can I hide all controls on the video including the play bar?

With Mindstamp, you have full customization over the video controls available to viewers. Learn how you can easily update these settings!

My change video function isn't working. Why?

If you are experiencing issues with the change video function, check out this article to trouble shoot.

What are common uses of Personalization and variables?

Variables are a great way to create a personalized experience for viewers. With Mindstamp, there are a few ways to integrate variables into your next video.

What plan do I need to use Variables and Personalization?

Mindstamp’s Personalization engine is part of our Core and Enterprise tiers. Learn more about what is all included on these plans.

Personalization variables aren’t replacing in my video. Why?

If you are experiencing issues with personalization variables in your Mindstamp videos, check out this article to troubleshoot.

How does Mindstamp’s integration with Salesforce work?

For every view that happens on your videos, we create a record in Salesforce so that you can use that information to better interact with your audience.

How do I change the color or design of Buttons on Mindstamp?

Mindstamp makes it easy to change the color or design of your interactive buttons to match the branding of your company.

How do I change the color or design of Text Comments?

Personalize your interactive elements such as comments by changing design aspects such as the color of the font, button and outline.

How do I capture name, email or phone number in my video?

With Mindstamp, you can configure videos to automatically collect information about viewers. Use this information to create more personalized videos.

How do I use Personalization and Dynamic variables?

One of the most powerful tools in the Mindstamp toolkit is personalization & dynamic content. Learn how you can use this is your next Mindstamp video.

What can a Hotspot click do?

Hotspots can trigger a wide range of actions such as opening a link or changing the video. Learn more in this article.

What's an audio clip?

Mindstamp allows you to play a short audio clip on top of the primary video. Learn how you can achieve this with Mindstamp.

What's a video clip?

Mindstamp allows you to play a short video clip on top of the primary video. Learn how you can achieve this with Mindstamp.

What can a button do when clicked?

Buttons can trigger a wide range of actions such as opening a link or changing the video. Learn more in this article.

What controls the color of my Hotspot & how can I change it?

With Mindstamp, you can easily control the design of your Hotspot. Learn how to change the appearance of Hotspots in this article.

How do I control how my video appears when shared socially?

Each video's social preview is generated by using the Title, Share Message, and Thumbnail of your video. Learn how you can update these in your settings.

How Do I Change My Video Thumbnail?

A video thumbnail is the first impression your viewer has of your video. Here is exactly how to change your Mindstamp interactive video thumbnail.

How can I make a button visible for the whole video?

Mindstamp offers various customizations to your button such as how long it's shown on screen. Check out this article to learn how to adjust this setting.

How do I add a button to my video?

Buttons are a simple way to add interactivity to any video. Follow these steps to add a button to your Mindstamp videos.

Can I change how my buttons look? Style and formatting?

Mindstamp allows you to edit the font, background color, roundness, and text color of a button— Learn how to make these edits in this help article.

How can I add a Hotspot to my video?

Adding a Hotspot is an easy way to add interactivity to your video. Check out this article to learn how to add one to your next Mindstamp video.

Can I add multiple buttons at the same time to my video?

Let's walk through how to add mulitple buttons at the same time to your interactive videos and usecases for adding multiple buttons.

Why can't my video go fullscreen?

If you are experiencing issues with fullscreen in your Mindstamp videos, check out this article to troubleshoot.

What browsers does Mindstamp support and recommend?

Mindstamp works in all modern browsers. Check out this article to see what browsers we recommend for the best experience.

Why can't I record video or audio clips?

Learn how you can record audio and video clips directly into your videos on the Mindstamp interactive video platform.

What is your refund policy? How do I get a refund?

We understand that things don't work out as expected sometimes. Check out this article for our policy and how to ger refunded.

Can I try Mindstamp before buying?

Absolutely! We offer a 7-day free trial that allows you to test out the software risk-free. Learn more about our monthly and annual plans.

What kind of videos can I use in Mindstamp?

Learn the kinds of videos you can use in our interactive player

What is HTTP Live Streaming & how is it different from MP4?

HTML5 and HLS are open specifications. Therefore, users can modify them to their specifications, and anyone can access them free of cost.

How To Get Started Using Mindstamp's Interactive Video Software

Mindstamp is the simplest and most powerful interactive video platform available. Here are a few steps to get you started with Mindstamp’s top interactive video features

Why can’t I download my Mindstamp videos?

For Mindstamp’s interactive features to work on your website, you’ll want to embed or share a link. Learn more about what sharing options are available.

How Can I Share My Interactive Videos?

By sharing interactive videos across channels, you can maximize views and engagement. Let's discuss how to share your interactive videos online.

How can I implement video compression to reduce file size?

Prior to using Mindstamp, you may need to compress your video file. Learn when reduced file size is necessary and what tool you can use for video compression.

What timezones are available for the Mindstamp API?

How can I add a Subscribe to Youtube Button to my videos?

Learn how to add a Youtube Subscribe button to your interactive

How to Create Groups in Mindstamp

Creating ‘groups’ in Mindstamp is the easiest and most powerful way to organize and report on your videos for a specific group of people. Let's discuss how to do this using Mindstamp!

Why is my video blurry? How does adaptive streaming work?

Learn about HTTP Live Streaming and how experiences might differ based on browser, connection, and device.

How do I change my social share image?

A social share image is a small thumbnail that shows alongside your post when shared on social media sites. Let's talk about how to edit your Mindstamp video’s social share image.