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Mindstamp Help Center
Answers for building, sharing, and reporting on interactive video, checked against the current product.
Topics
Getting started and account
Make your first interactive video, invite your team, and manage your login.
12 answersVideos and playback
Video sources, uploads, captions, transcripts, and playback problems.
21 answersInteractions and logic
Buttons, hotspots, questions, click actions, branching, variables, and lead capture.
41 answersDesign, branding and languages
Player controls, styling, branding, custom domains, and translation.
12 answersSharing and embedding
Share links, embeds, page speed, privacy controls, email, social, and offline use.
16 answersTraining, LMS and certificates
SCORM, LMS delivery, completion tracking, skipping rules, and certificates.
34 answersReporting and integrations
Per-viewer reports, exports, viewer identity, and the tools Mindstamp sends data to.
23 answersAPI, MCP and AI agents
API tokens, embed events, URL parameters, and connecting AI assistants.
7 answersPlans and billing
Trials, plan limits, upgrades, pauses, cancellation, refunds, and payment.
14 answersSecurity and privacy
Compliance, data storage, personal data, single sign-on, and accessibility.
8 answers
Common questions
- How do I get started with interactive video?Getting started and account
- How do I add questions to an interactive video?Interactions and logic
- How can I share my interactive video?Sharing and embedding
- How can I embed a Mindstamp video on my website?Sharing and embedding
- Can I get one report with completion and answers across several videos?Reporting and integrations
- How does Mindstamp recognize viewers, and why are some anonymous?Reporting and integrations
- Can I export a Mindstamp video as a SCORM package for my LMS?Training, LMS and certificates
- How can I add a YouTube subscribe button to my video?Interactions and logic
- Why can’t my video go fullscreen?Videos and playback
- Which Mindstamp plan should I choose?Plans and billing
- Can I try Mindstamp free before buying?Plans and billing
- How do I cancel my subscription?Plans and billing