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Do viewers need a Mindstamp account to watch?

No. Viewers watch Mindstamp videos in their browser from a share link or an embed. You can add a password, an access list, or lead capture.

Updated

Short answer

No. Viewers open a share link or an embedded video in their browser and watch without a Mindstamp account. You can still ask for details or limit who can watch with a password, an access list, lead capture, or approved embed domains.

Access & privacy section of Mindstamp video Settings with the Link, Password and Access list options and the Organization members can view and can edit switches highlighted
Settings > Access & privacy: choose who can watch, and whether your organization can view or edit the video.

How viewers can open a video

None of these need a login, app, or plugin. The video plays in any modern browser on a phone, tablet, or computer.

  • A share link, including a link on your custom domain.
  • An embed on your website, LMS, or landing page.
  • A playlist link or a personalized link.

Ways to control who watches

Open the video, select Settings, and go to Access & privacy. Choose one of these options:

  • Link: anybody with the link can view.
  • Password: only people with the password can view.
  • Access list: only people on the list you choose can view.

Other controls

  • Lead capture asks for a name, email, phone, or custom ID at the start or at a set time, and can hold playback until the viewer answers.
  • Allowed embed domains, which the organization owner sets under Settings in the account menu, stop the video from playing when it is embedded on other sites.
  • A paywall asks viewers to pay before they watch.

Anonymous and identified viewers

If a viewer gives no details, Mindstamp still records the view as an anonymous viewer. When a viewer enters their details, or opens a personalized link, their views and answers are grouped under that person in reporting.

Viewers do not affect your bill. Each plan includes unlimited viewers with no per-viewer billing. Streaming minutes measure the total time your audience watches each month.

Team members are different

People who build, edit, or read reports in the app do need a login. See how to invite team members and how group roles work.

Go further

Support

Still need an answer?

Send the video link and what you see, and the Mindstamp team will help.

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