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Where is Mindstamp data stored?

Updated · 1 min read

Short answer

Core application processing is in the United States. The default Bunny Stream library replicates video storage across Germany, the United Kingdom, Sweden, the United States, Singapore, Australia and Brazil. Enterprise media can use a separate library with agreed regional settings; this does not provide residency for the full service.

  1. Identify which services your account uses: linked media, uploaded video, AI, reporting and integrations.
  2. Ask [email protected] for the provider and processing profile that applies to those services.
  3. Agree any required location restrictions before sending data that depends on them.
New video page in Mindstamp with Upload and the video platform sources Link, YouTube, Vimeo, Wistia, JWPlayer and Kaltura highlighted
Start a video from a file upload or from a video you already host.
  • Linked media remains subject to the selected host and integration workflow. Imports can create a copy in Mindstamp storage.
  • Uploads use Bunny Stream for storage and playback. S3 holds assets and generated files.
  • The application stores interactions, viewer responses and reports.
  • Customer-connected services receive data under the customer's configuration and their own terms.

A regional Enterprise library changes selected media storage. Application hosting, support, AI processing, delivery and onward recipients must be assessed separately. A storage location is not a guarantee of UK- or EEA-only processing.

Encryption and provider details

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The inspected production Postgres database uses encryption at rest and inspected S3 buckets use AES-256 default encryption. These checks do not establish encryption of every historical object or every external provider. Review the current provider information for the scope of your service.