How do I create personalized video navigation?

Short answer

Capture or pass a viewer variable, use conditional logic to decide which interaction or route is available, and attach a Change Time or Switch Video action to the matching choice. Variables can come from a question, a click, Lead Capture, a share URL or embed, or an automatic navigation.

How to do it

1. Choose the viewer fact that should control the route, such as role, product, region, or experience level.
2. Set that value with a question, click, Lead Capture field, URL parameter, or Set Variable navigation.
3. Create the destination with Change Time for another point in the same video or Switch Video for another Mindstamp video.
4. Apply conditional logic so only the relevant route is shown or triggered.
5. Test every branch, including missing, unexpected, and differently capitalized values.

Keep the decision model simple

Use stable, short variable names and a controlled set of values. A small decision table is easier to test than several layers of conditions that partly overlap.

Variables survive a branching experience

The current Help Center confirms that variables persist through a branching experience, which allows a value captured early to personalize later videos in the same path.

Current product references

These are the maintained sources used to verify this guide. Open them for the newest interface and plan details.

• What is a variable? How do I use Personalization? — Current Help Center article
• Do variables persist throughout a video branching experience? — Current Help Center article
• What is Conditional Logic? How can I show or hide interactions using it? — Current Help Center article
• What is a Navigation? How do I use it? — Current Help Center article
• Branching — Mindstamp 4.0 walkthrough