No form to complete
The viewer’s own mail client opens with the details filled in, so replying costs one click.
Capture and convert
Start an email from video.
Let a viewer start an email to your team from inside the video, with the subject and recipient already set.
What it does
The lowest-friction way to reply
A pre-filled email gives viewers a direct way to send a detailed reply.
Routed correctly
Set the recipient per video, so enquiries reach the right team without a triage step.
Context in the subject
Prefill the subject with the video or the moment, so the reply arrives already labelled.
In practice
When email beats a form
Use it for support, partnership, and detailed enterprise enquiries.
- Support walkthroughs where the customer needs a human
- Partner and agency enquiries from a pitch video
- Enterprise questions that do not fit a demo request form
What gets reported
Who acted, and when
Every interaction on the timeline is recorded against the viewer who used it.
Standard video analytics
412 plays
A play count does not tell you who watched, or what they did at this moment in the video.
Viewer report · Start email412 viewers
- J. Lee
- Clicked at 0:51 · opened the pricing page · watched 88%
- Dana K.
- Entered name and email at 0:48 · clicked at 3:05
- S. Patel
- Watched 64% · no click
+ 409 more viewers
Related
What teams add next
These combine on one timeline. Most videos use three or four together.
Calendar embedding
Open a Calendly or HubSpot calendar as an interaction, so the meeting is taken at the moment the buyer decides.
Capture leads
Ask for contact details before the video starts, at a chosen moment, or after a specific interaction. The viewer stays on the video page.
Open links
Open any URL from a button or hotspot in a new tab, the same tab, or an overlay. Playback can continue.
Start phone call
Add a tap-to-call action so a viewer on a phone can reach your team without copying a number.
Video paywall
Ask viewers to pay before they watch or continue. Connect Stripe, choose where the payment step appears, and offer a preview if you want one.
Branding
Control colors, logo, and player styling so the interactive experience matches your product.
Questions
What teams ask about start email
Does this work on mobile?
Yes. It opens the device’s default mail app with the fields already populated.
Can the recipient change per video?
Yes. Each video sets its own recipient, subject, and body.
Try it on one video
Give viewers a one-click reply
Add it to the video that currently ends with “get in touch”.