1. Review
What does the customer need help with?
Read the situation before the video pauses.
Demo example
Choose the customer's issue. The script card reveals the exact line, shot, and branch marker needed before filming.
How it was built
Native buttons save the selected path and open the matching result. The recap displays the path summary.
What it does
A branch plan turns one vague "interactive moment" into three filmable routes.
The interface, customer, and support policy are fictional.
Inside the experience
The video gives each interaction a clear job in the route.
1. Review
Read the situation before the video pauses.
2. Choose
Choose I am locked out, I do not understand this invoice, or My data import failed.
3. Follow
The video opens the matching route and carries the selected path into the recap.
What it reports
More examples
Each related page contains a published example you can use.
Demo
A feature list is useful only after you name the job. Run this fit check for a compliance team.
Watch →Demo
A generic AI-presenter clip explains three product areas. Choose the change that would make it useful for one viewer.
Watch →Demo
A Vimeo embed can fail in several ways. Select the symptom to find the first check.
Watch →Build one like it
The interactions were added on top of an existing recording.