1. Diagnose
Choose the obstacle
The learner selects navigation, policy judgment, or rule recall.
Training example
A training format chosen by the learner’s problem.
Choose controls, policy exceptions, or the 30-day rule and receive the training format suited to that problem.
How it was built
The learner’s obstacle selects the format
The first choice routes the viewer to a walkthrough, scenario, or recall check instead of a fixed lesson order.
- Buttons
- Video branching
- Immediate feedback
What it does
The example asks what makes the task difficult before it decides what content to show.
Each route uses a different learning pattern and records the need that led to it.
Inside the experience
What the viewer does
The video gives each interaction a clear job in the route.
2. Route
Open the fitting format
The video sends the learner to a walkthrough, case, or memory check.
3. Confirm
Show the selected support
The recap repeats the route and the reason it was chosen.
What it reports
Each interaction is measured
- Learning need
- The report stores the obstacle selected by the learner.
- Format route
- The view record shows which training pattern opened.
- Completion
- The recap confirms the support delivered to that viewer.
More examples
See what else is possible
Each related page contains a published example you can use.
Training
Suspicious invoice drill
A suspicious invoice reaches the inbox. Report it, reply for details, or open the attachment and see the consequence.
Watch →Training
Run the handoff case
Review a customer handoff and choose whether to confirm ownership, send a generic article, or wait.
Watch →Training
Phishing ad decision
A vendor asks for new bank details. Choose how to respond and see the result before the message ends.
Watch →Build one like it
Start from a video you already have
The interactions were added on top of an existing recording.