1. Review
What should the team do first?
Review the situation before the video pauses.
Training example
What should the team do first?
How it was built
Mindstamp saves selected route, opens the matching scene, and keeps the response in the session recap.
What it does
Separate a training need from a non-training cause.
The case is fictional and uses limited evidence for one bounded decision.
Inside the experience
The video gives each interaction a clear job in the route.
1. Review
Review the situation before the video pauses.
2. Choose
Choose Fix or clarify the routing menu, Assign the full onboarding course again, or Coach only the newest agents.
3. Follow
The video opens the matching scene and carries selected route into the recap.
What it reports
More examples
Each related page contains a published example you can use.
Training
Choose the question that best checks whether a learner can find the required storage temperature.
Watch →Training
A customer reports a duplicate charge during a remote training module. Choose the first response.
Watch →Training
A buyer asks for a larger discount than the visible policy allows. Choose the salesperson's first response.
Watch →Build one like it
The interactions were added on top of an existing recording.