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Training example

Mixed practice for three similar printer faults.

Use the symptom pattern to choose the right first check from a mixed set of printer problems.

Press play and use the interactions in this published example.

Read the knowledge retention guide

4.9/5Capterra

How it was built

The learner must distinguish the fault

Three choices route to separate diagnostic notes and preserve the selected method in the recap.

  • Buttons
  • Video branching
  • Viewer variables

What it does

The problems appear together instead of in blocked groups.

The faults and fixes are fictional training examples.

Inside the experience

What the viewer does

The video gives each interaction a clear job in the route.

1. Inspect

Read the symptoms

The video reveals the relevant printer clues.

2. Diagnose

Choose the first check

The learner selects one troubleshooting method.

3. Review

Open the diagnostic note

The result explains what the symptom pattern supports.

What it reports

Each interaction is measured

Check selected
The report stores the first diagnostic action.
Fault route
The session shows which diagnostic note opened.
Replay choice
The learner can compare another method.

Build one like it

Start from a video you already have

The interactions were added on top of an existing recording.