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Marketing example

Offer Help at the Exact Moment of Need

A new employee pauses on the access-request step. Choose the part that is unclear.

Press play and use the interactions in this published example.

Read the related guide

4.9/5Capterra

How it was built

The viewer's choice controls the route

Mindstamp saves selected path and path summary, opens the matching scene, and keeps the response in the session recap.

  • Buttons
  • Video branching
  • Viewer variables

What it does

The help route follows the stated blocker and returns one complete explanation.

The product, employee, and help content are fictional. The answer does not create a support ticket or update another system.

Inside the experience

What the viewer does

The video gives each interaction a clear job in the route.

1. Review

What is blocking you?

Review the situation before the video pauses.

2. Choose

Select an answer

Choose I cannot find the system name, I do not know which access level to choose, or I do not know what to write as the reason.

3. Follow

See the result

The video opens the matching scene and carries selected path and path summary into the recap.

What it reports

Each interaction is measured

Viewer choice
The report stores the answer selected in the decision scene.
Result route
The session shows which result scene opened after the choice.
Selected Path and Path Summary
The recap keeps the saved value with the viewer session.

Build one like it

Start from a video you already have

The interactions were added on top of an existing recording.