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Marketing example

Why Educating The Customer Is Your Best Growth Strategy

Customer education should remove a real adoption barrier. Build the lesson for this permission mistake.

Press play and use the interactions in this published example.

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4.9/5Capterra

How it was built

The viewer's choice controls the route

Mindstamp saves customer lesson, opens the matching scene, and keeps the response in the session recap.

  • Buttons
  • Video branching
  • Viewer variables

What it does

Choose the training moment that supports a correct activation.

The product and usage data are fictional.

Inside the experience

What the viewer does

The video gives each interaction a clear job in the route.

1. Review

Design the Customer Lesson

New customers connect a data source but often skip permission review. What should the education program add?

2. Choose

Select an answer

Choose A permission scenario before activation, A general company webinar, or Another welcome email with no lesson.

3. Follow

See the result

The video opens the matching scene and carries customer lesson into the recap.

What it reports

Each interaction is measured

Viewer choice
The report stores the answer selected in the decision scene.
Result route
The session shows which result scene opened after the choice.
Customer Lesson
The recap keeps the saved value with the viewer session.

Build one like it

Start from a video you already have

The interactions were added on top of an existing recording.