1. Review
Customer: “I have explained this twice, and the charge is still there.”
What should the agent say first?
Training example
Adapt the next practice step to the learner.
Adaptive learning changes the next task from evidence the learner just supplied. Answer the first call, review targeted teaching, and try a new case.
How it was built
The viewer's choice controls the route
Mindstamp saves first answer and teaching path and followup answer, opens the matching scene, and keeps the response in the session recap.
- Buttons
- Video branching
- Viewer variables
What it does
Your first answer changes the teaching scene. The same follow-up case checks the next decision.
This is explicit rule-based branching inside a video. It is not an AI diagnosis or a complete adaptive learning system.
Inside the experience
What the viewer does
The video gives each interaction a clear job in the route.
2. Choose
Select an answer
Choose “I can see why repeating this is frustrating.”, “You need to calm down.”, or “I will transfer you.”.
3. Follow
See the result
The video opens the matching scene and carries first answer and teaching path and followup answer into the recap.
What it reports
Each interaction is measured
- Viewer choice
- The report stores the answer selected in the decision scene.
- Result route
- The session shows which result scene opened after the choice.
- First Answer and Teaching Path and Followup Answer
- The recap keeps the saved value with the viewer session.
More examples
See what else is possible
Each related page contains a published example you can use.
Training
Choose an evaluation lens
Select Kirkpatrick Level 3, Phillips ROI, or the Success Case Method and see the evidence each approach needs.
Watch →Training
Choose the right evaluation question
Choose learner reaction, workplace behavior, or a business result and open a sample question for that goal.
Watch →Training
Run the active recall check
Read a three-part service brief, then recall the detail that controls entry after the brief clears.
Watch →Build one like it
Start from a video you already have
The interactions were added on top of an existing recording.