Source: https://mindstamp.com/help Generated from the Help Center records: 2026-10-15 # Mindstamp Help Center Answers for building, sharing, and reporting on interactive video in Mindstamp. 188 articles in 10 topics. ## Topics - [Getting started and account](https://mindstamp.com/help/getting-started) (12 answers): Make your first interactive video, invite your team, and manage your login. Markdown: https://mindstamp.com/markdown/help/getting-started.md - [Videos and playback](https://mindstamp.com/help/videos) (21 answers): Video sources, uploads, captions, transcripts, and playback problems. Markdown: https://mindstamp.com/markdown/help/videos.md - [Interactions and logic](https://mindstamp.com/help/interactions) (41 answers): Buttons, hotspots, questions, click actions, branching, variables, and lead capture. Markdown: https://mindstamp.com/markdown/help/interactions.md - [Design, branding and languages](https://mindstamp.com/help/design) (12 answers): Player controls, styling, branding, custom domains, and translation. Markdown: https://mindstamp.com/markdown/help/design.md - [Sharing and embedding](https://mindstamp.com/help/sharing) (16 answers): Share links, embeds, page speed, privacy controls, email, social, and offline use. Markdown: https://mindstamp.com/markdown/help/sharing.md - [Training, LMS and certificates](https://mindstamp.com/help/training) (34 answers): SCORM, LMS delivery, completion tracking, skipping rules, and certificates. Markdown: https://mindstamp.com/markdown/help/training.md - [Reporting and integrations](https://mindstamp.com/help/reporting) (23 answers): Per-viewer reports, exports, viewer identity, and the tools Mindstamp sends data to. Markdown: https://mindstamp.com/markdown/help/reporting.md - [API, MCP and AI agents](https://mindstamp.com/help/api-ai) (7 answers): API tokens, embed events, URL parameters, and connecting AI assistants. Markdown: https://mindstamp.com/markdown/help/api-ai.md - [Plans and billing](https://mindstamp.com/help/billing) (14 answers): Trials, plan limits, upgrades, pauses, cancellation, refunds, and payment. Markdown: https://mindstamp.com/markdown/help/billing.md - [Security and privacy](https://mindstamp.com/help/security) (8 answers): Compliance, data storage, personal data, single sign-on, and accessibility. Markdown: https://mindstamp.com/markdown/help/security.md ## Common questions - [How do I get started with interactive video?](https://mindstamp.com/help/getting-started-using-interactive-video): Start with one existing video and one action you want the viewer to take. In Mindstamp, create a video, add only the interactions that lead to that action, preview every path, publish, and then use the reporting to decide what to improve. - [How do I add questions to an interactive video?](https://mindstamp.com/help/how-to-add-questions-to-your-interactive-videos): Move the playhead to the right moment, click Question in the interaction bar, choose a Type, write the Prompt and any answers, and save. The video pauses when the question appears and continues after the viewer answers. Mindstamp has 13 question types, from multiple choice to video and voice responses. - [How can I share my interactive video?](https://mindstamp.com/help/how-can-i-share-my-interactive-videos): Publish the video, then open Share. Copy the share link for messages, email and social posts, or copy an embed code for a website or LMS. The interactions run in the Mindstamp player, so a video file uploaded directly to a social network plays as a normal video with no interactions. - [How can I embed a Mindstamp video on my website?](https://mindstamp.com/help/how-can-i-include-a-video-embed-on-my-website): Publish the video, open Share, choose an embed type under Embed, and select Copy embed code. Paste the code into an HTML, code or embed block on your page, not into a normal text paragraph. The embedded video keeps all its interactions and sends views to your Mindstamp reports. - [Can I get one report with completion and answers across several videos?](https://mindstamp.com/help/report-across-multiple-videos): Yes, in two parts. The Completion report gives one row per person with a score column for each selected video. For the individual answers, export Views filtered to a group or playlist with Include Interactions, Variables, and Location, which adds a column for every question in those videos. - [How does Mindstamp recognize viewers, and why are some anonymous?](https://mindstamp.com/help/viewer-identity-and-anonymous-viewers): Mindstamp remembers a viewer in the browser they watched in. A viewer with no name, email, phone or custom ID shows as Anonymous. A new device, a new browser or a private window starts a new viewer record, unless you identify the viewer with lead capture, a personalized link or URL parameters. - [Can I export a Mindstamp video as a SCORM package for my LMS?](https://mindstamp.com/help/scorm-export): Yes. On Core and higher plans, the video's Share page has a Download SCORM package button. You can choose SCORM 1.2, SCORM 2004 (3rd edition) or SCORM 2004 (4th edition). The package reports completion and a score for each learner to your LMS. - [How can I add a YouTube subscribe button to my video?](https://mindstamp.com/help/how-can-i-add-a-subscribe-to-youtube-button-to-my-videos): Add a Button at the moment you ask viewers to subscribe, set its Click Action to Open Link, and paste your YouTube channel link with ?sub_confirmation=1 at the end. YouTube then asks the viewer to confirm the subscription. Mindstamp records every click on the button. - [Why can’t my video go fullscreen?](https://mindstamp.com/help/why-cant-my-video-go-fullscreen): On iPhone, Apple allows only a plain video to go fullscreen, not a player with interactions on top of it. Fullscreen would remove your buttons, questions and hotspots, so the Mindstamp player hides the fullscreen button on iPhone and some iPads. On other devices, fullscreen usually fails because the embed code does not allow it. - [Which Mindstamp plan should I choose?](https://mindstamp.com/help/which-plan-should-i-choose): Most teams start on Core. Choose Basic if one person needs a few short videos, Pro if you need conditional logic, a custom domain, HubSpot, or the API, and Scale or Ultra for large volume. The pricing page has the full comparison. - [Can I try Mindstamp free before buying?](https://mindstamp.com/help/can-i-try-mindstamp-before-buying): Yes. Every new account starts with a 14-day free trial. No card is required. You can build and publish real interactive videos, and you keep what you made when you choose a plan. - [How do I cancel my subscription?](https://mindstamp.com/help/cancel-subscription): Open Billing, select Pause or cancel subscription, and follow the steps. The plan stays active until the end of the period you paid for, and your shared and embedded videos keep working until then. --- Need more help? [Contact Mindstamp](https://mindstamp.com/contact) · [Help Center](https://mindstamp.com/help) · [All Help Center articles as JSON](https://mindstamp.com/help-feed/index.json)